Question 1

What is GoFixit?

Accepted Answer

GoFixit is an early-stage hyperlocal services marketplace connecting customers with trusted, verified local providers — from home cleaning, AC repair, and plumbing to grocery delivery, beauty, laundry, and more. We are currently in private beta in Bengaluru.

Question 2

Which cities is GoFixit available in?

Accepted Answer

GoFixit is live in private beta in Bengaluru. Our 12-month roadmap covers Hyderabad, Pune, Mumbai, Delhi NCR, and Chennai — adding cities only after the pilot ops playbook is repeatable.

Question 3

When can I sign up?

Accepted Answer

You can join the beta waitlist today. We are onboarding new customers in batches as supply scales in each neighborhood — typical wait is under a week from sign-up.

Question 4

How do I book a service?

Accepted Answer

Open the app, choose your service, pick a slot, confirm your address, and pay. You can track the partner live, reschedule for free up to 2 hours before, and rate at the end.

Question 5

How are service partners verified?

Accepted Answer

Every partner goes through ID verification, address proof, a short skill assessment, and reference checks. Live ratings and customer feedback flow back into who you get matched with.

Question 6

What payment methods do you accept?

Accepted Answer

UPI, all major credit and debit cards, net banking, and popular wallets. Cash on completion is available in select categories during the beta.

Question 7

Is there a service guarantee?

Accepted Answer

Yes. We offer a 7-day satisfaction guarantee on most services. If something is wrong, we will redo or refund within 24 hours of you flagging it. This applies during the pilot as well.

Question 8

How does pricing work?

Accepted Answer

All prices are flat or transparently itemized in-app before you confirm. No hidden charges, and no surge during emergencies. Pilot pricing is intentionally simple — we will publish a final pricing card before public launch.

How can we help?

Bookings & cancellations

Payments & refunds

Trust & safety

Reschedules

Partner support

Account & login

Common questions

In-app chat

Call us

Email